Please read the following carefully before placing an order. if you have any queries please send your enquiry to info@snookyookums.co.uk. Please note all the clothing stocked by Snooky Ookums is vintage and will show signs of wear and tear. The clothes are graded using the following system: Excellent / Good / Bad. All major flaws eg holes, seams coming away will be mentioned. Please note vintage clothes sometimes have a musky smell.
Delivery
Snooky Okums aims to deliver your purchase to you within one week of receiving your order. Customers outside the UK please allow upto ten days.
Postage
Your parcel will be sent via Royal Mail. For International postage please email info@snookyookums.co.uk for a price. Please note that Snooky Ookums can not be held responsible for items damaged or lost once despatched and cannot refund the cost of postage once orders are despatched.
Returns
Snooky Ookums can offer a refund or exchange on items that are returned unworn and in original condition therefore tag should still be attached within 7 days of receipt. To return an item please email info@snookyookums.co.uk for details on returning your item and explaining your reason for the return. Include in the parcel a note detailing your name, address, and telephone number.
Items must be returned at your own cost. We recommend posting recorded delivery as Snooky Ookums can not be held responsible for parcels which are lost in the post. We regret that Snooky Ookums cannot refund the cost of postage once orders are despatched. Once the returned goods have been received we will process your refund minus original postage to the original card from which the original payment was made.
If clothes are returned without the tag then a refund will not be given. Please always email info@snookyookums.co.uk before returning and wait for a response.
Sizing and measuring
Vintage label sizes differ from todays standard clothing sizes and some vintage items are not labelled at all. As vintage items have all been worn and washed before garment sizes can alter and so we measure all our clothes to the guide below to give you an accurate indication of size. The best way to calculate your size is to measure a piece of garment you know fits you that you already own. Lay the garment on a flat surface and measure as detailed below. Remember to get full bust, waist, hip size you must double the measurment taken. Please take note of the measurements which are accurate as if a size (8, 10, 12 etc) is given it is only an estimate.
